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Teenage Students Raising Hands

SUPERVISING YOUR TRAINEE

Traineeships at FCTG

The Company embraces a culture of learning and professional development for all staff members. Flight Centre Accredited Training provide staff with the training required to achieve the nationally recognised qualifications of your traineeship.


Your employment is subject to you entering into and completing a 3 year programme made up of a relevant Certificate III and IV as indicated by the Company, from your date of commencement.


The Certificate III and IV pathway is a mandatory program designed to support your development and your ongoing success. 

Click below to find more information regarding the traineeship in the FCTG Agreement.

Information for supervisors: About

Supervision for non-retail businesses

A common pathway for new and current employees to access relevant on the job accredited training and qualifications is via the traineeship model.

A traineeship combines work for an employer with off-the-job training with a Registered Training Organisation (RTO) such as a TAFE or private college.

Information for supervisors: Quote

INDIVIDUAL RESPONSIBILITIES

Everyone to play their part

STUDENT RESPONSIBILITIES

By entering into the Training Contract the apprentice or trainee makes a formal commitment to:

• Acquire the skills of the vocation
• Obtain the appropriate qualification
as shown on the Training Plan
• Accept instruction and training
in the workplace
• Attend scheduled training delivered
by the RTO or other selected mode
in accordance with the Training Plan
• Complete assignments and other
assessment tasks set by the RTO
• Maintain record books and
work evidence guide if required
• Contribute to maintaining a
safe and supportive workplace
• Carry out their obligations as
an employee.

SUPERVISOR & EMPLOYER

The role of the workplace supervisor (who may also be the employer) will vary from organisation to organisation. Generally, the workplace supervisor acts as a role model and workplace coach for the apprentice or trainee.

  • Ensure the leaner receives the
    instruction, practice and support they
    need to develop the skills in all aspects
    of their vocation

  • Release the apprentice or trainee
    as required during work hours to
    undertake training and assessment
    provided by the RTO

  • Ensure that the apprentice or
    trainee is instructed and supervised
    by a supervisor competent in the
    relevant vocation

  • Provide a workplace that is safe,
    conducive to learning and free from
    bullying, harassment or discrimination

  • act as mentor

  • be a role model

  • be familiar with the Training Plan and related training provided by the Registered Training Organisation (RTO) with workplace tasks

  • give clear and consistent instructions on work tasks

  • guide and support

  • monitor and keep records of progress

  • provide feedback and encouragement

  • liaise with the RTO and other relevant parties

Information for supervisors: List

STATE BASED SUPERVISION SUPPORT

Please find links below to specific information and guidance around supervision from the various states

SUPERVISING YOUR APPRENTICE OR TRAINEE A GUIDE FOR WORKPLACE SUPERVISORS

NSW

Without expert guidance from today's professionals, the next generation won’t have the knowledge and skills required to sustain industry and meet the demands of the future labour market.

EMPLOYER RESPONSIBILITIES

QLD

As an employer of apprentices and trainees, you have certain roles and obligations to fulfil under the training contract.

TRAINEESHIP FAQS FOR EMPLOYERS

MAS Experience

Apprentices are eager to learn, can be trained specifically for your business needs, and are working towards a nationally-recognised qualification — making them the perfect addition to your business.

SUPERVISING YOUR APPRENTICE OR TRAINEE VIDEOS

NSW

Video series for employers and workplace supervisors. Workplace supervisors play a vital role in coaching apprentices or trainees. They provide workplace training and ensure workplace safety.

Information for supervisors: Files
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